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How to start a referral program

2 days ago

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To start a referral program, you can:

  1. Define your goals: Consider what you want to achieve with the program. 

  2. Identify your customers: Understand who your ideal customer is and what makes them a good fit for your company. 

  3. Choose incentives: Decide what rewards you'll offer to customers who refer others. 

  4. Select a referral tool: Pick a tool to help you manage your program. 

  5. Create a plan: Make a list of your referral sources and how you'll reach out to them. 

  6. Promote your program: Let your customers know about the program and encourage them to refer others. 

  7. Track referrals: Set up a system to monitor who refers others and what rewards they receive. 

  8. Follow up: Quickly respond to referrals and thank those who participate. 

Referral programs can be a powerful marketing tool that help businesses grow and acquire new customers. They can also help reduce the cost of customer acquisition.



When I had my spas I would offer the new customer $50 off the first visit. I would pay my referring customer $50 for the new customer. I would track this on a simple business card.


Try it and let us know how your referral program is working!

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